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Privacy Policy

Last updated: September 2026

1. Overview

Focuso ("we", "our", or "us"), operating via focuso.co.uk, is committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

2. Information We Collect

When you place an order on Focuso, we collect the necessary personal data to fulfill your purchase:

  • Contact information: Name, email address, phone number.
  • Delivery details: Shipping and billing addresses.
  • Payment details: Payments are processed securely via Stripe. We do not store or have direct access to your full payment card details.

3. How We Use Your Data

We process your information strictly to:

  • Process, dispatch, and track your orders.
  • Send order confirmations, tracking information, and customer support updates.
  • Comply with UK legal and tax obligations.

4. Third-Party Service Providers

We only share data with trusted third parties essential to completing your order:

  • Payment Processors: Stripe (PCI-DSS compliant).
  • Postal Services: Royal Mail or couriers to deliver your parcel.
  • Hosting: Vercel (cloud infrastructure).

5. Your Rights

Under UK GDPR, you have the right to request access to your personal data, request correction of inaccurate data, or request deletion of your information. To exercise any of these rights, please contact us at hello@focuso.co.uk.

6. Contact Us

If you have any questions about this Privacy Policy, please email hello@focuso.co.uk.